Terms and Privacy

Data Protection and Privacy Policy (GDPR)

1. Introduction
The purpose of this policy is to explain how Foofster Designs collects, protects, and uses personal data. Foofster Designs is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.

2. What Types Of Personal Data Does Foofster designs Collect?
Foofster Designs needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresse, and may gather contact information about organisations Foofster Designs considers may be interested in Foofster Designs products and services.

3. How Does Foofster Designs Obtain Personal Data?
Foofster Designs obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Foofster Designs website).

4. How Does Foofster Designs Use The Personal Data It Holds?

4.1 Providing and Improving the Foofster Designs Service
Most of Foofster Designs’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Foofster Designs may also use personal data to improve on the level and type of service Foofster Designs offers to its customers. As part of this interest in improving the service provided Foofster Designs may process personal data for the purposes of sales analysis and customer usage statistics.
4.2 Direct Marketing
Foofster Designs may from time to time inform its customers, end users and potential customers about Foofster Designs and Foofster Designs affiliate products and services and other information Foofster Designs feels may be of interest.
Customers and other recipients of information from Foofster Designs may indicate at the time they first place an order with Foofster Designs whether or not they wish to receive such information or at any later time by simply contacting Foofster Designs as indicated in paragraph 9 below.

5. To Whom Does Foofster Designs Disclose Personal Data?
As a general rule, Foofster Designs does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Foofster Designs is under an obligation by law to disclose personal data or where Foofster Designs has contracted with third parties to assist in providing services to Foofster Designs customers such as for delivery, installation and systems support services.

6. How Does Foofster Designs Protect the Personal Data it Holds?
Foofster Designs takes customer confidentiality and security very seriously. Foofster Designs has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Foofster Designs. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Foofster Designs will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.

7. Customers’ Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Foofster Designs specific rights to access and rectify personal data held about them. These include the right to:
obtain from Foofster Designs, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
request the deletion or rectification of personal data which is inaccurate; and
as explained in paragraph 4.2 above to object to any unsolicited information sent by Foofster Designs regarding promotions or new products and services.

8. Contact Details
If any individual wishes to contact Foofster Designs regarding the personal data held about them or has any other question about Foofster Designs’s data privacy procedures, they should direct an email to enquiries@foofsterdesign.com or send a letter to 2 Jordayn Rise, Hadleigh, IP7 5SY.

9. Policy Updates
As part of Foofster Designs’s commitment to compliance with data privacy requirements, and to reflect changes in Foofster Designs’s operating procedures, Foofster Designs may update the terms of this policy from time to time and will post the revised policy on this page.